JW Marriott Marquis Miami ★★★★★

EL CUARTO NO FUE ATENDIDO DEBIDAMENTE

Limpieza de la habitación en general ,

Muybueno

En las habitaciones, en la noche, el aire no era eficiente

El desayuno. Aunque no informaron que solo se incluis $35.00

Personal de recepcion de jactarse de nl hablar español Si estas en recepcion de un hotel internacional , debes hablar varios idiomas

si muy buena recepción y atención excelente

100% recomendable

La ubicación es genial y el edificio es bonito

El servicio inexistente con la disculpa del covid. Si vas a un JW esperas unos mínimos que no se cumplieron . En los viajes siguientes no volvere

Tiene muy buena ubicación

La misma habitación era muy básica para el precio. En estos momentos el servicio de restaurante para alguien que llega de noche es nulo.

La habitación del hotel fue excelente, decoración muy elegante y moderna, al igual que las áreas comunes del hotel: piscina, boliche y el restaurante muy bueno.

El personal de recepción podría ser mas amable.

El restaurante excelente El servicio en el cuarto malo, no había toallas y tardaron mucho en mandarlas 2 veces. Tuvimos una gotera en el baño, nos cambiaron de cuarto muy amables

desayuno rico

Ideal location - number of things in walking distance

Some of the furniture in the room clearly needs to be replaced (arm chairs and desk); couldnt' find the sign to indicate that I didn't want my room cleaned; replaced my towel even though I deliberately hung it up

Location and view

Complimentary breakfast, fridge and microwave in the room

spacious rooms

dirty cups and plates at the restaurant. Average service. Fire alarm 4am and no coordination or information of false alarm, you just end up to street.

awesome location

needs a good painting/cleaning!!!! rooms and gym!

-The pool -The location very closed to downtown Miami -The room are large and the bathroom is very nice

-The people at the reception trying to make feel like it’s your fault if something is wrong in your reservation -They try to charge you extra for things included already

Very luxurious hotel in the city with good stores and Miami heat in walking distance. the beds were very comfortable. staff at front desk very helpful and nice.

I was disappointed with value. or lack of. I usually am a 4 star hotel mom but splurged for this weekend getaway for my sons Christmas gift, which included tickets to basketball game. I had been told traveling NBA team stays there, they did not. my experience with valet was terrible, from check in and check out I could not communicate well with staff due to language barrier and when I couldn’t find valet ticket(BTW, parking is 55/night) he just said “, I need ticket” and didn’t offer to help any further. front desk said they could find with my last name but he wouldn’t try. anyway, obviously the problem was eventually resolved. Wi-Fi costs 12.99 per night, I’ve never heard of this before so that was a shock. Coffee machine in room didn’t work and when they provide a replacement it wasn’t the same and wound up only being an espresso machine , so no coffee options till 730am. .. I’m an early riser . for the price of hotel I expected more. clearly, the experience was a disappointment from check in to check out, but my view was likely clouded by the fact that the whole reason I chose that hotel was for the opportunity to see some basketball players off the court and that is no fault of the hotel.

N/A

When I arrived at the hotel they didn’t have the room I reserved and I had to wait!

Great Location to concerts, shops water and restaurants.

rooms need a little facelift. somewhat dated for an Autograph collection hotel

Excellent

Excellent

1. Somelier was great at the restaurant. 2. Restaurant food and staff were great and knowledgeable.

1. Coffee machine did not work. 2. Staff never came to tidy up the room. 3. Wifi never worked well at all.